I like this place for a lot of reasons; it’s close to my house, the employees are friendly and helpful, they have loaner vehicles and the price seems fair. Highly recommend

Employees friendly, courteous and knowledgeable ... nice waiting area for customers ... interesting interior with multiple collectibles ... work done was very professional ...

Great Service. Friendly Staff. My Car was extremely Clean, when I picked it up!!

Outstanding customer service and quality work. They saved me 3 thousand dollars after the dealer misdiagnosed my problem. Customer for life.

Honesty and Integrity are not words often used in the same sentence for repair facilities lately. Lone Star excels at both. They were open and honest about what it would take to resolve my issue and pointed me in the right direction. They could have sold me services I didn’t need, but they chose the long game of doing the right thing. This has been my experience over and over again with Lone Star. And that’s why I’ve been coming to them for over 15 years.

If you’re handy enough to turn a wrench on basic maintenance items for a German car you might save a lot of money, but not a lot of time. If you take it to a competent mechanic you’ll save a lot of time but not a lot of money. Pick your poison but also know when to say when on your shade tree abilities. In that spirit I brought my 12 year old Audi for a checkup as it will soon be handed down to my oldest child to start driving so I needed to make sure it’s safe and reliable, and I knew The battery was on its way out. left unaddressed it would surely leave a body stuck at the worst place and time. So knowing an Audi battery replacement is gonna run $500 at least I figured I’d have the vehicle given a once over and began looking for an Audi focused shop. Turns out those are rare on this side of DFW but I found Lone Star here in FTW. Of course I read the reviews here on Google (enjoyed the 1 stars!) and could immediately tell this shop is legit. How? Well When the owner personally responds to each 1 star explaining in detail the issue for all to make their own judgment and conclusion, you know he cares about his reputation and the quality work it reflects. Trent’s shop is clean, welcoming, spacious and organized with excellent parking. His Mechanics are clean and not covered in grease, so you know your interior won’t be covered in spots when you get your car back. The techs will take time to answer technical questions in detail to address concerns on recommended repairs and service to help you decide, and sometime you’ll get a free “pro tip” if you’re not a dick. The $195 fee to run diagnostics and inspection is reasonable as their time and tooling to do so is not free so I’m not sure why some people are grumpy about it but whatever. Good luck finding a shop that doesn’t have that. The guys who run the shuttle to drop you off at work and pick you up are friendly, and they made the short ride to work enjoyable with pleasant conversation and no awkward silence, unless that’s what you want. Even Trent himself was kind enough to give me a ride to the office. The only bad part was the trip was too short and I didn’t get to chat as much as I’d want… (professionals can teach you a lot) He seems like the kind of guy who I could talk shop with for hours and learn about cars… Anyway… the Bottom line is that you get what you pay for from Lone Star Bavarian: quality service backed by decades of experience, an established reputation and at a reasonable price. They do not cut corners so don’t expect a “deal…” (also, you bought a German car and thought it would be cheap to fix???) There’s plenty of fly by nighters out there if you want a discount. And while they clearly specialize in BMW and Mercedes Benz, they know their way around Audi (VW) without issue and likely have the tools and experience to handle most European imports to boot. Thank you LSB for treating my car with the same level of care that I do. I will definitely come back (if the work is out of my league)! Bravo.

I found transparency, trust and Integrity at Lone Star Bavarian, Inc. after an expensive misdiagnosis at the BMW dealership. I needed a second opinion from an independent BMW service provider. I contacted Lone Star Bavarian and made arrangements for their team to take a look at my issues. They welcomed me into their shop and explained everything they did to correctly determine the diagnosis. The diagnosis LS Bavarian provided revealed the misdiagnosis by the BMW dealership. The dealership identified a rear differential as my problem with a parts and labor estimate of $9,000.00+ to replace the differential. The correct diagnosis by a highly trained and BMW certified technician at LSB was a worn wheel bearing which cost me approximately $1,700.00 which also covered some additional services. I have reached out to the BMW dealership service advisor and the BMW dealership service manager to advise them of my service experience at their dealership but more than a week later, no one has had the courtesy to call me back. This was a HUGE miss by a highly trained BMW certified technician at a BMW dealership. I can't even get a call back from them.

My wife's pride and joy, 2103 Bentley Continental GT Speed, had the front air suspension leak to the point that it would not raise enough off the wheel wells. One of those not if but when repairs that Bentleys need. I spoke to Trent at Lone Star Bavarian and he was very helpful with how to get the vehicle to his shop and his knowledge of Bentleys. They provided a very reasonable estimate for the repair that was half of what another non mentioned facility had quoted in the past. I also wanted regular maintenance performed and they came back with recommended services and other fixes with again a reasonable estimate. All of the services, to include a front end body part, were done very quickly and the car looked beautifully detailed when we picked it up. This is the first time that I had that car in for service and it did not come out of service with more problems than it arrived with. Again won't mention the overpriced Dallas Bentley repair place that created more problems than they ever fixed with our vehicle. Very appreciative to Lone Star Bavarian for the great job that they did and the knowledge that if anything does go wrong with the vehicle I have a close, fair, and reliable place to take it.

Excellent Service. I will definitely use them again!